FAQ's

We ship anywhere in the continental U.S. We’re unable to ship to Alaska, Hawaii, U.S. territories like the Virgin Islands, overseas military addresses, or countries outside the U.S.

Almost all of our products are delivered in standard, plain, discreet cardboard boxes with no logo.

We offer free 2-3 day shipping on all orders $49+. For orders under $49, we offer 2-3 day shipping for $9.95.

Orders placed before 2pm local time on business days will ship out on the same day. Orders placed after 2pm will ship the next business day.

Most orders arrive within 2-3 business days.

Almost all of our packages ship via UPS, On Trac, or FedEx in order to ensure speedy and trusted delivery.

Unfortunately, we are unable to deliver to P.O. boxes.

We'll  gladly accept packages within 10 days of the sale date and give you a complete refund. All we ask is that the product is not used and not open, is in the same condition you received it, and is in the original packaging.

To place a return, give our friendly Customer Care Team a call at 1-844-823-7930 or send an email to ordersupport@fqmedical.com.

Our Autoship program gives you 5% off every recurring order of eligible products. For more information or assistance setting up Autoship, give us a call at 1-844-823-7930.