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Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by First Quality Medical Supplies Inc., doing business as FQMedical.com ("Company," "we," "us," or "our"). Throughout the site, the terms “we,” “us,” and “our” refer to the Company. We offer this website, including all information, tools, and services (collectively, the “Services”) available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Services and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

If you do not agree to all terms and conditions of this agreement, you may not access the website or use any Services. Any new features or tools added to the site shall also be subject to these Terms.

Our online store is hosted on Shopify Inc., which provides us with the e‑commerce platform that allows us to sell products and services to you.

SECTION 1 – ELIGIBILITY AND ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

You may not use our products or Services for any unlawful or unauthorized purpose, nor may you violate any applicable laws, including copyright laws. Any violation of these Terms may result in immediate termination of Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that content you submit (excluding payment information) may be transmitted unencrypted across networks. Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission from us.

SECTION 3 – ACCURACY OF INFORMATION

All information provided on this site is for general informational purposes only. We make no guarantees regarding accuracy, completeness, or timeliness. Any reliance on the material provided is at your own risk.

SECTION 4 – MODIFICATIONS TO SERVICES AND PRICING

Prices and Services are subject to change without notice. We reserve the right to modify or discontinue any part of the Services at any time without liability.

SECTION 5 – PRODUCTS AND SERVICES

Certain products or services may be available exclusively online and may be subject to quantity limitations. Returns and exchanges are governed by our Refund Policy: Click Here.

We do not warrant that product quality or Services will meet your expectations or that errors will be corrected.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate account and purchase information. We reserve the right to refuse or cancel orders that appear fraudulent, unauthorized, or placed by resellers.

SECTION 7 – OPTIONAL TOOLS AND THIRD‑PARTY SERVICES

We may provide access to third‑party tools or links “as is” and “as available” without warranties. We are not responsible for third‑party content, services, or transactions.

SECTION 8 – USER SUBMISSIONS AND FEEDBACK

Any comments, feedback, or submissions provided to us may be used without restriction. You agree your submissions will not violate any third‑party rights or applicable laws.

SECTION 9 – PERSONAL INFORMATION AND PRIVACY

Your submission of personal information is governed by our Privacy Policy: Click Here. We comply with applicable healthcare privacy laws, including HIPAA, where required.

SECTION 10 – SMS TEXT MESSAGING CONSENT (HIPAA‑COMPLIANT)

By providing your mobile phone number and agreeing to these Terms, you expressly consent to receive text messages from First Quality Medical Supplies Inc. (FQMedical.com) at the number provided.

Text messages may include service‑related communications such as order updates, delivery notifications, appointment reminders, billing notices, and other account‑related information. These messages may contain protected health information (PHI).

You acknowledge and agree that:

  • Text messaging is not a fully secure method of communication.

  • Message and data rates may apply.

  • Message frequency may vary.

  • Consent to receive SMS messages is voluntary and not a condition of treatment, payment, or eligibility for services.

  • You may opt out at any time by replying STOP.

  • For assistance, reply HELP or contact us using the information below.

SECTION 11 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, to violate regulations, infringe intellectual property, transmit malware, collect personal data improperly, or interfere with site security. Violations may result in termination.

SECTION 12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

All Services and products are provided “as is” and “as available.” To the maximum extent permitted by law, the Company disclaims all warranties and shall not be liable for any indirect, incidental, punitive, or consequential damages arising from use of the Services.

SECTION 13 – INDEMNIFICATION

You agree to indemnify and hold harmless First Quality Medical Supplies Inc. and its affiliates from any claims arising out of your breach of these Terms or violation of applicable laws.

SECTION 14 – TERMINATION

These Terms remain effective until terminated by you or us. We may terminate or suspend access immediately for violations of these Terms.

SECTION 15 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the United States and the State of Florida, without regard to conflict‑of‑law principles.

SECTION 16 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of any changes.

SECTION 17 – CONTACT INFORMATION

First Quality Medical Supplies Inc.
7262 SW 48th St
Miami, FL 33155
Phone: (305) 262‑7005
Email: info@fqmedical.com
Questions regarding these Terms may also be sent to: carolina@fqmedical.com

Verified