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WHO WE ARE
About Us
At First Quality Medical Supplies, we are proud to be a family- and woman-owned company dedicated to providing compassionate, reliable care. Since 1997, we’ve helped individuals and families across the United States access the medical supplies they need with ease, affordability, and peace of mind.
Based in Miami, Florida, our mission is to deliver more than just products—we provide personalized service, expert guidance, and the highest standards of customer care. Whether you’re looking for incontinence products or other consumable medical supplies, our knowledgeable team is here to help you choose what’s right for you.
We are nationally accredited by the Healthcare Quality Association on Accreditation (HQAA), a recognition of our ongoing commitment to quality, compliance, and professional excellence. As a licensed Florida Medicaid statewide provider and in-network partner with many managed care plans, we proudly serve patients, case managers, and healthcare providers with dependable service and trusted products.
From prompt home delivery to emergency support, we are here to ensure every order is handled with care, accuracy, and respect—because your health and comfort come first.
Professionals Ready to help
Meet Our Team
WHAT WE STAND FOR
Our Mission & Vision
Our Mission: Caring Beyond Supplies
At First Quality Medical Supplies, our mission is simple: to care for people, not just provide products. We are dedicated to delivering trusted medical supplies with compassion, integrity, and excellence — ensuring every customer feels supported, respected, and confident in their care journey.
Our Vision: Health with Heart
We envision a future where individuals and families can rely on more than just products — they can rely on a partner who truly puts their well-being first. Our goal is to be recognized not only for the quality of what we provide, but for the humanity and service we bring to every interaction, helping to build healthier, stronger communities across Florida and beyond.
Trusted Medical Supplies
Our Promise of Care and Reliability
Personalized Care, Trusted Quality
At First Quality Medical Supplies, we combine dependable, high-quality products with compassionate, attentive support to ensure every patient receives the care they deserve. Each item we provide is carefully selected to meet rigorous standards for safety, performance, and reliability. We understand that no two healthcare journeys are the same, which is why our team takes the time to listen, assess individual needs, and deliver tailored solutions that align with both medical requirements and lifestyle preferences. Through personalized guidance and consistent support, we help patients, caregivers, and healthcare partners feel confident at every step—enhancing comfort, promoting independence, and improving overall quality of life.
At First Quality Medical Supplies, we combine dependable, high-quality products with compassionate, attentive support to ensure every patient receives the care they deserve. Each item we provide is carefully selected to meet rigorous standards for safety, performance, and reliability. We understand that no two healthcare journeys are the same, which is why our team takes the time to listen, assess individual needs, and deliver tailored solutions that align with both medical requirements and lifestyle preferences. Through personalized guidance and consistent support, we help patients, caregivers, and healthcare partners feel confident at every step—enhancing comfort, promoting independence, and improving overall quality of life.
Would you like to be contacted?
Our Team is ready to assist you with the information and guidance you need.
